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A high level of spas fail within 5 years of their opening. Success in spa business requires close alignment of market trends, service design and business operations. We have consulted in the creation of high quality spas throughout the world including India, Russia and Africa.
A Spa is defined by the services it offers. We work with spa owners to carefully design a custom menu, showcasing services that sets the spa apart from its competitors. We craft each service for efficacy and customer delight through thoughtful selection of aromas, products and application techniques.
High quality services require high quality therapists. Our intact training program ensures each therapist is aligned with values of the spa and display excellence in both technical and customer service aspects.
An unique ambiance is essential to creating a successful spa concept. We work closely with architects and interior designers to bring to life your vision for the spa. Each design is reflects the values and ethos of the spa.
Successful spa launches require a well thought go-to-market plan. We work closely with Spa owners to create and go-to-market plan so that the value proposition of your business engages the right customer at launch.
Need help launching or rebooting a Spa? Contact us.