We have two methods of shipping. Standard Shipping and Express Shipping. Please note that some it may not be possible to ship some liquids in air. Please check with us before ordering Express Shipping.
No. Our exclusive distribution contracts only allow for sales and distribution in India. If you are outside India, write us an email and we will connect to the local distributor or work with the brand to get you products, where possible.
We work with several delivery partners including DHL, Fedex and domestic brands to get you the cheapest rate possible, while getting you the products safely and quickly. If you prefer specific company to pick-up your shipment, please indicate this in your order and we will notify when the product is ready for pick up.
Businesses can pay online through Credit/Debit Card (preferred) or Bank Transfer. In case of bank transfer, please email email@example.com with details of the bank transfer including Company Name, Bank Name, Exact Amount, transaction date and transaction id, so we can verify receipt.
Buying online is perfectly safe. Your credit card information is not stored on our servers. Our web-site uses 128-bit SSL encryption while sending your credit card data to the bank processor. In other words, your private data is private. In addition, all orders are verified before being shipped. We sell only to businesses that are pre-registered with us.
You may place an order online on our web-site. Simpy go to the product page you are interested in, add the required items to cart. Ensure you have ordered the right quantity. Repeat this until you have placed everything you need in the cart. Once this step is completed, you may go to cart and click on check out. If your account is pre-registered with you, you simply need to enter the payment information during check-out process.
Yes. Since we only sell business-to-business, you will need to provide business credentials (GST/PAN Number proof) so we can ship to you. Our account team will verify your credentials before shipping. If you are a end user and seeking to purchase our branded products, you may approach one of our partner salons and spas to find the products.
Our accounts executives help with any queries you might have. While our account teams are busy helping our customers, they are accessible through email and phone, both of which are listed in footer section of the web-site.
You may cancel your order within 24 hours. Simply log into your account and select the order. Then use the cancel button to cancel your order. If it is more than 24 hours, you will not be able to change your order as the order will be in process. For orders older than 24 hours, contact our care team for resolution.